Through this website, personal data necessary for the management and maintenance of some of our services are collected.

We inform you that the owner of the website (data controller) complies with the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), the EU Regulation 2016/679, General Data Protection Regulation (hereinafter, GDPR), and other current and applicable regulations, ensuring the correct use and treatment of the user’s personal data.

In accordance with Article 13 of the GDPR and Article 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data carried out by PRODUCTES QUIMICS NATURALS SL (hereinafter, PROQUINAT) as the data controller, in relation to the data provided by users and/or clients (natural persons) as a result of requesting information and/or contracting the services and/or products offered and marketed through this website, or collected in any of the sections of this website.

Identity of the data controller for your personal data:

• Data controller: PRODUCTES QUIMICS NATURALS SL

• Trade namel: PROQUINAT

• Tax ID (VAT) : ESB60896743

• Address: C/ LLEIDA, 1 (POL. IND. DE LA RIERA DE RIUDEMEIA)

• Email: VENTAS@PROQUINAT.COM

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data will be used for the general purpose of managing and controlling the commercial relationship established between the user and the data controller, specifically for:

• Managing full access and correct use of services and/or products by users.

• Communicating with users in response to incidents, requests, comments, and questions made through the contact forms on our website (including emails and/or phone calls).

• Providing, updating, maintaining, and protecting the services and/or products offered.

• Offering new services and/or products, special offers, or updates.

• Managing personnel selection processes in recruitment processes for employees and/or collaborators, if applicable.

• Communications: We may send you emails, messages, and other types of communications related to the contracted services and/or products, as well as technical issues that may affect this website. These communications are considered part of the contracted or requested services and/or products.

• Commercial communications (marketing): We may use your personal data to contact you, both electronically and non-electronically, to conduct surveys, obtain your opinion on the services provided, and occasionally notify you of changes, important developments in services and/or products, offers, and/or promotions of our services and/or products or those of third-party companies related to us. These commercial offers will always be expressly and separately authorized by the user. This consent can be revoked at any time using the means and methods implemented for this purpose.

We will not process your personal data for any other purpose beyond those described above, unless required by law or there is a judicial and/or administrative requirement that involves processing data for different purposes than those stated.

DATA RETENTION PERIOD

The personal data provided will be retained and processed for as long as the contractual relationship with the user is maintained, without prejudice to the possibility of exercising their rights in data protection matters. The data may also be retained for the time necessary to comply with applicable legal obligations for the data controller.

The personal data of individuals interested in receiving commercial information and newsletters will be retained indefinitely unless the interested party requests opposition to the sending of commercial communications or deletion of their data.

LEGAL BASIS FOR PROCESSING

PROQUINAT processes your personal data in accordance with the following legal bases: Consent of the data subject (1), the performance of a contract or pre-contractual measures (2), and legitimate interest (3).

1.Consent of the data subject provided for the purposes described above, which will be requested:

• Before processing your data,

• In the registration/contracting process as a customer, or

• At the time of sending commercial communications from PROQUINAT.

Requests for information that you submit to us require you to voluntarily provide the necessary data in order to reply to the requests. However, you are free to refuse to provide us with this data or, subsequently, to revoke previously granted consent to process your data. In these cases, the refusal to provide personal data will make it impossible to respond to user requests, and the revocation of consent will not affect the processing based on the data subject’s consent carried out before it was revoked.

2. The processing of data by PROQUINAT is necessary for the performance of a contract in which the data subject is a party, or for the application at the request of the data subject of pre-contractual measures. This legal basis shall apply if the user purchases products or contracts services through our website.

3. PROQUINAT’s legitimate interest in maintaining and retaining its customers and/or users and better meeting their expectations or previously expressed interests, for example: improving the products and/or services offered, managing requests, queries or complaints, offering similar products to those contracted, informing about current promotions and discounts, among others. All the afore mentioned shall be understood without prejudice to PROQUINAT’s compliance with the rest of the obligations related to the sending of commercial communications by electronic means regulated by Law 34/2002, of July 11, on information society services and electronic commerce.

PROQUINAT understands that, by providing us with their personal data, the data subject guarantees and takes responsibility for the truthfulness, currency, and accuracy of the data, and expressly accepts and consents to their processing for the purposes described above.

RECIPIENTS OF INTERNATIONAL TRANSFERS OR DISCLOSURES.

As a general rule, PROQUINAT will not disclose your personal data to third parties unless we are legally obliged to do so, or you have expressly authorized us to do so when using our services and/or products.

PROQUINAT will not make international transfers of the personal data collected through this website, except in the following cases:

• When the international transfer of data is necessary for the execution of a contract or pre-contractual measures in which the data subject is a party.

• When the international transfer of data is necessary due to compliance with current legislation.

• When the international transfer of data takes place with the express consent of the data subject.

• When the international transfer of data takes place because the website is hosted on servers located outside the European Economic Area.

In any case, in situations where international transfers of data may occur, PROQUINAT will verify that the importing country of the data guarantees an adequate level of protection in accordance with current regulations.

RIGHTS OF DATA SUBJECTS.

Data protection regulations allow you to exercise your rights of access, rectification, opposition, erasure (“right to be forgotten”), restriction of processing, portability, and not to be subject to automated individual decision-making before the data controller. Below, we explain what these rights consist of:

• Right of access: Allows the data subject to know and obtain information about their personal data undergoing processing.

• Right of rectification: Allows for the correction of errors, modification of data that are inaccurate or incomplete, and ensuring the accuracy of personal data.

• Right of erasure: Allows for the request of deletion of personal data when they are no longer necessary for the execution or provision of the service.

• Right of objection: Allows the data subject to prevent the processing of their personal data or its cessation, except for legitimate reasons or for the exercise or defense of possible claims, in which case we will keep them blocked for the corresponding period.

• Right to object to the sending of advertising: Data subjects may object to the receipt of commercial communications. In such case, you can revoke your consent to receive these notifications at any time.

• Limitation of processing: In certain circumstances, data subjects may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

• Data portability: Data subjects may request to receive the data concerning them and that they have provided to us or to have them sent to another controller of their choice, in a structured, commonly used and machine-readable format, if technically feasible.

• Right not to be subject to automated individual decision-making (including profiling): Data subjects have the right not to be subject to a decision based solely on automated processing that produces legal effects or significantly affects them.

• Right to withdraw consent: The data subject has the right to withdraw consent given at any time when it constitutes the legal basis for the processing of personal data, without affecting the lawfulness of the processing based on consent given at the time of providing their data.

If you wish to exercise any of the rights mentioned above, please contact us through the contact details provided in the “Identification of the Data Controller” section, including the following information: Name and surname, ID number, postal and/or email address for contact, specifying the type of right and providing details of the request. We may request additional information to verify your identity.

Right to lodge a complaint with the Supervisory Authority: PROQUINAT also informs you of your right to lodge a complaint with the Spanish Data Protection Agency (www.agpd.es) if you consider that the processing carried out does not comply with current regulations.

ADDITIONAL INFORMATION

Minors

PROQUINAT recommends the use of this website for individuals over the age of 18. If individuals under the age of 14 access the website, the consent of the parents, guardians, or legal representatives of the minor will be required for the processing of their personal data. The parents, guardians, or legal representatives of the minor will be solely responsible for the content that the minor may access when visiting our website.

Social Media

PROQUINAT may have profiles on various social media platforms. It is also possible for users to access private spaces on this website through their social media accounts instead of using a username and password. In these cases, users are informed that they are providing their personal data through their social media account and/or user profile, and that the social media platform is responsible for the data processing, unless other conditions are expressly informed in a specific treatment.

Retention of Certain Data

PROQUINAT informs that, in compliance with the provisions of Law 25/2007, of October 18, on the retention of data related to electronic communications and public communication networks, it must retain, and store certain traffic data generated during the development of communications for the purpose of transferring them to legitimate authorities when the legal circumstances provided for therein occur.

Logged Data

Our servers automatically collect information when users use the services of our websites. This logged data may include the IP address, device identification from which our website is accessed, operating system used, and device configuration, among others.

Security Measures

Users are informed that the website owner (data controller) has implemented the necessary technical and organizational security measures to guarantee the security of their personal data and prevent its alteration, loss, and unauthorized processing and/or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, whether they come from human action or from physical or natural means. In addition, additional measures have been established to reinforce the confidentiality and integrity of personal information held by PROQUINAT, continuously maintaining supervision, control, and evaluation of the processes to ensure respect for data privacy.

Cookies

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